Privacy Policy
This Privacy Policy explains how EGAST Group collects, uses, protects, and manages information submitted through the website, forms, chatbot, analytics tools, and buyer communications.
Privacy & Data Protection
Privacy Policy
This Privacy Policy explains how EGAST Group collects, uses, protects, and manages information submitted through the website, forms, chatbot, analytics tools, and buyer communications.
Last updated: June 2026
Who we are
EGAST Group is an Egyptian fresh produce grower, packer, cold-storage operator, and exporter. For website privacy questions, EGAST can be contacted through the published email, phone number, or contact page.
Information we collect
EGAST may collect name, company name, job title, email address, phone or WhatsApp number, country, product interest, requested volume, packaging preferences, shipment timing, certificates requested, message content, uploaded or shared commercial documents, page source, chatbot questions, and technical website information such as browser, device, approximate location, language, consent choices, and analytics events when analytics is accepted.
How we use information
EGAST uses information to respond to RFQs, qualify buyer requests, prepare quotations or follow-up questions, arrange meetings, provide catalogues or product information, support sample requests, improve website content, improve chatbot answers, maintain sales/service records, protect the website, and comply with applicable legal or commercial obligations.
Legal basis and consent
Where applicable, EGAST may rely on consent, steps requested before entering a commercial relationship, legitimate business interests, legal obligations, or contractual necessity. Analytics, marketing, and non-essential cookies are controlled through the cookie consent preference center.
Forms, chatbot, and buyer inquiry records
RFQ forms, sample requests, meeting requests, catalogue requests, contact forms, and chatbot buyer inquiry conversations may be saved in the secure website inquiry records system or related authorized business records to support sales follow-up, quality of response, and buyer relationship management.
Sharing information
EGAST does not sell personal information. Information may be shared with authorized EGAST sales, export, quality, logistics, finance, management, IT, or support teams; with website hosting, analytics, customer communication, email, security, or technical service providers; or with authorities when legally required.
International visitors
The website may be accessed by buyers in different countries. Submitted information may be processed in Egypt or through service providers used to operate the website and respond to inquiries. EGAST aims to handle such information with appropriate safeguards and only for relevant business purposes.
Security
EGAST applies reasonable technical and administrative measures to protect website and buyer inquiry information. No online transmission is guaranteed to be fully secure, so sensitive commercial documents should be exchanged only through confirmed official EGAST channels.
Your choices and rights
Visitors may request access, correction, update, or deletion of contact information by contacting EGAST. Some records may be retained where required for legal, accounting, export, dispute-resolution, fraud-prevention, or legitimate business purposes.
Children
The EGAST website is intended for business users and is not directed to children. EGAST does not intentionally collect information from children through the website.
Changes to this policy
EGAST may update this policy when the website, cookies, forms, chatbot, analytics tools, legal requirements, or business processes change. The latest version will be published on this page.
Contact EGAST
Privacy and legal questions may be sent through the official EGAST contact channels below.